Referral Program Terms

Last updated 6 September 2026 · Version 2026-09-06

These terms govern the NuVision Auto Glass Referral Program (the “Program”). By joining the Program, creating a referral link, or submitting a referral, you accept these terms. Please read the eligibility and reward conditions carefully — a referral only earns a reward when every condition in section 3 is met.

1. Who can take part

• You must be 18 years or older and a legal resident of the United States.
• You must provide accurate contact details and keep them current. We pay rewards using the details on file.
• Current employees, contractors, agents and their immediate household members are not eligible to earn rewards.
• The Program is offered only for vehicle service performed in Arizona and Florida. Referrals for service outside these states do not earn a reward.
• Businesses, lead brokers, affiliates and commercial lead-generation of any kind are excluded. The Program is for personal, word-of-mouth referrals only.

2. Who counts as a referred customer

• The person you refer must be a new NuVision customer — not an existing or former customer, and not someone already in our records as a lead, quote, or open job at the time of your referral.
• The referred customer must reach us through your referral link, or be recorded by us against your referral code before their service is booked. We cannot credit a referral we have no record of.
• You may not refer yourself, anyone in your household, or submit a referral on someone’s behalf without their permission.
• You must have the referred person’s permission to share their contact details with us.
• If two or more referrers claim the same customer, the earliest recorded referral wins.

3. When a reward is earned

A referral earns a reward only when all of the following are true. Until then, no reward is owed, regardless of the status shown in your tracker:

1. The referred customer is eligible under section 2.
2. The job has been won and closed in our system.
3. The installation or repair has been completed and recorded as completed by NuVision.
4. The referral has not been rejected, cancelled, duplicated, or reversed.
5. The work has not subsequently been refunded, charged back, or voided.

A quote, booking, scheduled appointment, or a job marked won but not yet installed does not earn a reward. Statuses shown in your tracker are progress indicators, not a promise of payment.

4. Reward amount and payment

• The reward amount is the amount shown on the Program page for the referred customer’s state at the time their referral is submitted. NuVision may change reward amounts at any time; changes apply to referrals submitted after the change.
• Rewards are issued after the conditions in section 3 are met, normally within 30 days of the completed installation.
• Rewards have no cash surrender value except as expressly offered, are not transferable, and cannot be exchanged, combined, or applied to an outstanding balance unless we agree in writing.
• You are responsible for any taxes arising from rewards you receive. Where required by law, NuVision may request a completed Form W-9 and may issue a Form 1099 where total rewards paid to you reach the applicable annual threshold. We may withhold payment until required tax information is provided.
• Unclaimed rewards, and rewards we cannot pay because your contact or payment details are out of date or invalid, expire 12 months after the qualifying installation.

5. Fraud, abuse and misuse

NuVision may withhold, reverse, or cancel any reward, and may suspend or remove you from the Program, where we reasonably determine that a referral is fraudulent, duplicated, self-referred, obtained without the referred person’s consent, generated by automated means, submitted through paid advertising or bidding on NuVision brand terms, distributed by spam or unsolicited messaging, or otherwise in breach of these terms. Where a reward has already been paid on such a referral, we may recover it or offset it against future rewards.

You may share your referral link personally — by message, email, or in conversation. You may not present yourself as NuVision, imply employment or agency, advertise on our behalf, or use our name or branding in paid placements without written permission.

6. Determination of eligibility

NuVision determines whether a referral qualifies, based on our own service, sales and installation records. Our records are the authoritative source for whether a job was won, completed, cancelled, or reversed. Decisions on eligibility and reward amounts are made at NuVision’s sole and reasonable discretion and are final. If you believe a referral was assessed incorrectly, contact us within 60 days of the installation date and we will review it.

7. Changing or ending the Program

NuVision may modify, suspend, or discontinue the Program, or change these terms, at any time and without notice. Rewards already earned under section 3 before a change takes effect will be honoured. Continuing to use your referral link after a change means you accept the updated terms. If the Program ends, referrals submitted before the end date are assessed under the terms that applied when they were submitted.

8. Communications and your data

By joining, you agree to receive emails and text messages about your referrals and rewards. Message and data rates may apply and message frequency varies; reply STOP to opt out of texts or use the unsubscribe link in any email. Opting out of Program messages may prevent us from notifying you about a reward. We handle personal information as described in our Privacy Policy. We record the date, time, and IP address at which you accepted these terms.

9. No warranty; limitation of liability

The Program is provided “as is”. NuVision is not liable for referral links or messages that fail to deliver, tracking that fails for reasons outside our control, or any indirect or consequential loss arising from the Program. Nothing in these terms limits liability that cannot be limited by law, and nothing here affects the separate warranty that applies to glass work we perform.

10. Governing law

These terms are governed by the laws of the State of Arizona, without regard to its conflict-of-laws rules. The Program is void where prohibited or restricted by law.

11. Contact

Questions about the Program or a specific referral: call 1855-213-0100 or visit nuvisionautoglass.com.

These terms cover the referral program only. They do not replace the terms of service, warranty, or privacy policy that apply to glass repair and replacement work performed by NuVision Auto Glass.